Evian
About
I am a final-year Master of Business Information Systems student at ANU, with hands-on experience in data analytics, digital transformation, and AI-driven projects. With a strong foundation in both technical and consulting skills, I am passionate about delivering solutions that improve business outcomes and user experiences.
Experience
Anchoram Consulting, Canberra
At Anchoram Consulting, I’m supporting an AI automation project to streamline training content delivery. I benchmarked 5+ LLM tools based on accuracy, customization, and integration ease, and developed metadata tags for 100+ legacy slides, boosting reusability by over 50%. I’m also preparing a report on model selection and scalability.
Jul 2025 - Present
Research Assistant
Best Way Consultancy, Sydney
At Best Way Consultancy, I led the Rednotes marketing strategy, resulting in a 65% boost in engagement and a 30% rise in client inquiries. By creating SEO-focused content, I increased web traffic by 50% within three months, and through refined audience segmentation, improved conversion rates by 20%.
Sep 2024 - Jul 2025
Marketing Specialist
Student Choice Global, Canberra
At Student Choice Global, I worked on a centralized university data platform, aggregating information from 35 universities (7,000+ programs, 100,000+ subjects) using Python automation. I boosted processing efficiency by 70% through automated classification, designed PostgreSQL schemas with SEO-enriched metadata for better discoverability, and evaluated NLP/LLM tools to enhance content tagging and search functionality.
Feb 2025 - May 2025
Data Analyst Intern
Dec 2024 - Mar 2025
Business Analyst Intern
AndAI Platforms, Melbourne
At AndAI Platforms, I led the design and development of a customer-facing AI chatbot for a national pet community platform. I conducted 1-on-1 user discovery sessions to identify key pain points, translated insights into user stories and requirements, and built Typebot prototypes iteratively. By refining the UX and logic through client feedback and aligning features with business goals, the chatbot reduced response time by 70% and significantly improved user satisfaction.
Jul 2024 - Dec 2024
Teaching Assistant
ANU College of Business and Economics, Canberra
At the ANU College of Business and Economics, I served as a Teaching Assistant for MGMT7250 (Evidence-Based Management), where I supported the lead lecturer in delivering course content, facilitating class discussions, and guiding students through assignments. I provided academic feedback and helped create an engaging learning environment that strengthened students’ critical thinking and application of management theories.
Nov 2023 - Feb 2024
Business Analyst Intern
Deloitte Consulting, Shanghai
At Deloitte Consulting China, I contributed to a VOC dashboard project for a global sportswear brand, analysing 100K+ customer records. I improved LLM classification accuracy from 60% to 90% and automated workflows to cut manual effort by ~40%. Working in a 10+ member cross-functional team, I also delivered user manuals that enhanced adoption and reduced post-delivery queries by 30%.
Education
Jul 2024 - Dec 2025
Master of Business Information Systems
Australian National University
GPA: 6.86/7
WAM: 81.4/100 (High Distinction)
Major subjects: Accounting Information Systems, Programming for Scientists, Relational Databases, Intro to Machine Learning, Statistical Machine Learning, Digital Strategy Executive and Operations, Tools and Techniques for Business Project Management.
Australian National University
GPA: 6.25/7
WAM: 75/100 (Distinction)
Major subjects: Evidence-Based Management, Digital Transformation, Business Analytics, Enterprise Systems and Strategy
Feb 2024 - Jul 2024
Graduate Certificate of Management
University of Sydney
Major subjects: Architecture Studio, Architecture History/Theory, Architecture Technologies, Architectural Modelling and Prototyping, Innovative Building Structure, Sustainable Architectural Practice, Architectural Professional Practice.
Feb 2020 - Dec 2022
Bachelor of Design in Architecture
Projects
View all
AI-powered Training Material Automation – Anchoram Consulting
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
University Data Platform – Student Choice
Built a centralized database for 35 universities and 100,000+ subjects. Designed PostgreSQL schemas, automated classification with Python, and evaluated the feasibility of using LLMs for future metadata tagging and program classification.
Data Analytics
Data Scarping
Database Management
AI Chatbot Prototyping – AndAI Platforms
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
VOC Dashboard – Deloitte Consulting
Built an LLM-powered dashboard for a global sportswear brand to analyze voice-of-customer data. Improved model accuracy and automated reporting workflows.
Dashboard
Large Language Model
Data Process
Skills
Technical Skills
Technology Solution
ERP Systems Architecture
Data Analytics
Database Management
Machine Learning
Web Scraping
UI/UX Design
Business & Soft Skills
Language
Tools
Testimonials
Evian is highly attentive to detail, efficient and well organised. She develops a deep understanding of the challenges and suggests solutions which would beneficial in the long term.
Evian has been a responsible and professional contributor to Best Way Consultancy’s digital marketing work, supporting our efforts in content creation and client engagement.
Evian Zhong was an outstanding student in my class at ANU, proactive, thoughtful, and hardworking. She shows strong critical thinking and would be an asset to any team.
Dr. Sarini Azizan
Lecturer / ANU College of Business and Economics
Evian Zhong impressed me at ANU with her top performance, analytical skills, and clear communication. She’s a capable, thoughtful, and collaborative student.
Dr. Priya Muthukannan
Lecturer / ANU College of Business and Economics
As Evian Zhong’s manager at Deloitte, I saw her strong teamwork, clear communication, and proactive attitude. She was reliable, thoughtful, and eager to learn.
I worked with Evian at Deloitte China and valued her clear communication, teamwork, and practical problem-solving. She’s dependable and a great team contributor.
Contact
© Evian Z 2025 All Rights Reserved
Evian
About
I am a final-year Master of Business Information Systems student at ANU, with hands-on experience in data analytics, digital transformation, and AI-driven projects. With a strong foundation in both technical and consulting skills, I am passionate about delivering solutions that improve business outcomes and user experiences.
Experience
Jul 2025 - Present
Research Assistant
Anchoram Consulting, Canberra
At Anchoram Consulting, I’m supporting an AI automation project to streamline training content delivery. I benchmarked 5+ LLM tools based on accuracy, customization, and integration ease, and developed metadata tags for 100+ legacy slides, boosting reusability by over 50%. I’m also preparing a report on model selection and scalability.
Sep 2024 - Jul 2025
Marketing Specialist
Best Way Consultancy, Sydney
At Best Way Consultancy, I led the Rednotes marketing strategy, resulting in a 65% boost in engagement and a 30% rise in client inquiries. By creating SEO-focused content, I increased web traffic by 50% within three months, and through refined audience segmentation, improved conversion rates by 20%.
Feb 2025 - May 2025
Data Analyst Intern
Student Choice Global, Canberra
At Student Choice Global, I worked on a centralized university data platform, aggregating information from 35 universities (7,000+ programs, 100,000+ subjects) using Python automation. I boosted processing efficiency by 70% through automated classification, designed PostgreSQL schemas with SEO-enriched metadata for better discoverability, and evaluated NLP/LLM tools to enhance content tagging and search functionality.
Dec 2024 - Mar 2025
Business Analyst Intern
AndAI Platforms, Melbourne
At AndAI Platforms, I led the design and development of a customer-facing AI chatbot for a national pet community platform. I conducted 1-on-1 user discovery sessions to identify key pain points, translated insights into user stories and requirements, and built Typebot prototypes iteratively. By refining the UX and logic through client feedback and aligning features with business goals, the chatbot reduced response time by 70% and significantly improved user satisfaction.
Jul 2024 - Dec 2024
Teaching Assistant
ANU College of Business and Economics, Canberra
At the ANU College of Business and Economics, I served as a Teaching Assistant for MGMT7250 (Evidence-Based Management), where I supported the lead lecturer in delivering course content, facilitating class discussions, and guiding students through assignments. I provided academic feedback and helped create an engaging learning environment that strengthened students’ critical thinking and application of management theories.
Nov 2023 - Feb 2024
Business Analyst Intern
Deloitte Consulting, Shanghai
At Deloitte Consulting China, I contributed to a VOC dashboard project for a global sportswear brand, analysing 100K+ customer records. I improved LLM classification accuracy from 60% to 90% and automated workflows to cut manual effort by ~40%. Working in a 10+ member cross-functional team, I also delivered user manuals that enhanced adoption and reduced post-delivery queries by 30%.
Education
Jul 2024 - Dec 2025
Master of Business Information Systems
Australian National University
GPA: 6.86/7 WAM: 81.4/100 (High Distinction)
Major subjects: Accounting Information Systems, Programming for Scientists, Relational Databases, Intro to Machine Learning, Statistical Machine Learning, Digital Strategy Executive and Operations, Tools and Techniques for Business Project Management.
Feb 2024 - Jul 2024
Graduate Certificate of Management
Australian National University
GPA: 6.25/7 WAM: 75/100 (Distinction)
Major subjects: Evidence-Based Management, Digital Transformation, Business Analytics, Enterprise Systems and Strategy
Feb 2020 - Dec 2022
Bachelor of Design in Architecture
University of Sydney
Major subjects: Architecture Studio, Architecture History/Theory, Architecture Technologies, Architectural Modelling and Prototyping, Innovative Building Structure, Sustainable Architectural Practice, Architectural Professional Practice.
Projects
View all
AI-powered Training Material Automation – Anchoram Consulting
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
University Data Platform – Student Choice
Built a centralized database for 35 universities and 100,000+ subjects. Designed PostgreSQL schemas, automated classification with Python, and evaluated the feasibility of using LLMs for future metadata tagging and program classification.
Data Analytics
Data Scarping
Database Management
AI Chatbot Prototyping – AndAI Platforms
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
VOC Dashboard – Deloitte Consulting
Built an LLM-powered dashboard for a global sportswear brand to analyze voice-of-customer data. Improved model accuracy and automated reporting workflows.
Dashboard
Large Language Model
Data Process
Skills
Technical Skills
Technology Solution
ERP Systems Architecture
Data Analytics
Database Management
Machine Learning
Web Scraping
UI/UX Design
Business & Soft Skills
Language
Tools
Testimonials
Evian is highly attentive to detail, efficient and well organised. She develops a deep understanding of the challenges and suggests solutions which would beneficial in the long term.
Evian has been a responsible and professional contributor to Best Way Consultancy’s digital marketing work, supporting our efforts in content creation and client engagement.
Evian Zhong was an outstanding student in my class at ANU, proactive, thoughtful, and hardworking. She shows strong critical thinking and would be an asset to any team.
Dr. Sarini Azizan
Lecturer / ANU College of Business and Economics
Evian Zhong impressed me at ANU with her top performance, analytical skills, and clear communication. She’s a capable, thoughtful, and collaborative student.
Dr. Priya Muthukannan
Lecturer / ANU College of Business and Economics
As Evian Zhong’s manager at Deloitte, I saw her strong teamwork, clear communication, and proactive attitude. She was reliable, thoughtful, and eager to learn.
I worked with Evian at Deloitte China and valued her clear communication, teamwork, and practical problem-solving. She’s dependable and a great team contributor.
Contact
© Evian Z 2025 All Rights Reserved
Evian
About
I am a final-year Master of Business Information Systems student at ANU, with hands-on experience in data analytics, digital transformation, and AI-driven projects. With a strong foundation in both technical and consulting skills, I am passionate about delivering solutions that improve business outcomes and user experiences.
Experience
Jul 2025 - Present
Research Assistant
Anchoram Consulting, Canberra
At Anchoram Consulting, I’m supporting an AI automation project to streamline training content delivery. I benchmarked 5+ LLM tools based on accuracy, customization, and integration ease, and developed metadata tags for 100+ legacy slides, boosting reusability by over 50%. I’m also preparing a report on model selection and scalability.
Sep 2024 - Jul 2025
Marketing Specialist
Best Way Consultancy, Sydney
At Best Way Consultancy, I led the Rednotes marketing strategy, resulting in a 65% boost in engagement and a 30% rise in client inquiries. By creating SEO-focused content, I increased web traffic by 50% within three months, and through refined audience segmentation, improved conversion rates by 20%.
Feb 2025 - May 2025
Data Analyst Intern
Student Choice Global, Canberra
At Student Choice Global, I worked on a centralized university data platform, aggregating information from 35 universities (7,000+ programs, 100,000+ subjects) using Python automation. I boosted processing efficiency by 70% through automated classification, designed PostgreSQL schemas with SEO-enriched metadata for better discoverability, and evaluated NLP/LLM tools to enhance content tagging and search functionality.
Dec 2024 - Mar 2025
Business Analyst Intern
AndAI Platforms, Melbourne
At AndAI Platforms, I led the design and development of a customer-facing AI chatbot for a national pet community platform. I conducted 1-on-1 user discovery sessions to identify key pain points, translated insights into user stories and requirements, and built Typebot prototypes iteratively. By refining the UX and logic through client feedback and aligning features with business goals, the chatbot reduced response time by 70% and significantly improved user satisfaction.
Jul 2024 - Dec 2024
Teaching Assistant
ANU College of Business and Economics, Canberra
At the ANU College of Business and Economics, I served as a Teaching Assistant for MGMT7250 (Evidence-Based Management), where I supported the lead lecturer in delivering course content, facilitating class discussions, and guiding students through assignments. I provided academic feedback and helped create an engaging learning environment that strengthened students’ critical thinking and application of management theories.
Nov 2023 - Feb 2024
Business Analyst Intern
Deloitte Consulting, Shanghai
At Deloitte Consulting China, I contributed to a VOC dashboard project for a global sportswear brand, analysing 100K+ customer records. I improved LLM classification accuracy from 60% to 90% and automated workflows to cut manual effort by ~40%. Working in a 10+ member cross-functional team, I also delivered user manuals that enhanced adoption and reduced post-delivery queries by 30%.
Education
Jul 2024 - Dec 2025
Master of Business Information Systems
Australian National University
GPA: 6.86/7 WAM: 81.4/100 (High Distinction)
Major subjects: Accounting Information Systems, Programming for Scientists, Relational Databases, Intro to Machine Learning, Statistical Machine Learning, Digital Strategy Executive and Operations, Tools and Techniques for Business Project Management.
Feb 2024 - Jul 2024
Graduate Certificate of Management
Australian National University
GPA: 6.25/7 WAM: 75/100 (Distinction)
Major subjects: Evidence-Based Management, Digital Transformation, Business Analytics, Enterprise Systems and Strategy
Feb 2020 - Dec 2022
Bachelor of Design in Architecture
University of Sydney
Major subjects: Architecture Studio, Architecture History/Theory, Architecture Technologies, Architectural Modelling and Prototyping, Innovative Building Structure, Sustainable Architectural Practice, Architectural Professional Practice.
Projects
View all
AI-powered Training Material Automation – Anchoram Consulting
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
University Data Platform – Student Choice
Built a centralized database for 35 universities and 100,000+ subjects. Designed PostgreSQL schemas, automated classification with Python, and evaluated the feasibility of using LLMs for future metadata tagging and program classification.
Data Analytics
Data Scarping
Database Management
AI Chatbot Prototyping – AndAI Platforms
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
VOC Dashboard – Deloitte Consulting
Built an LLM-powered dashboard for a global sportswear brand to analyze voice-of-customer data. Improved model accuracy and automated reporting workflows.
Dashboard
Large Language Model
Data Process
Skills
Technical Skills
Technology Solution
ERP Systems Architecture
Data Analytics
Database Management
Machine Learning
Web Scraping
UI/UX Design
Business & Soft Skills
Project Management
Process Optimisation
Requirement Analysis
Documentation
Communication
Team Collaboration
Time Management
Problem Solving
Fast Learning
Language
English
Mandarin
Tools
Testimonials
Evian is highly attentive to detail, efficient and well organised. She develops a deep understanding of the challenges and suggests solutions which would beneficial in the long term.
Evian has been a responsible and professional contributor to Best Way Consultancy’s digital marketing work, supporting our efforts in content creation and client engagement.
Evian Zhong was an outstanding student in my class at ANU, proactive, thoughtful, and hardworking. She shows strong critical thinking and would be an asset to any team.
Dr. Sarini Azizan
Lecturer / ANU College of Business and Economics
Evian Zhong impressed me at ANU with her top performance, analytical skills, and clear communication. She’s a capable, thoughtful, and collaborative student.
Dr. Priya Muthukannan
Lecturer / ANU College of Business and Economics
As Evian Zhong’s manager at Deloitte, I saw her strong teamwork, clear communication, and proactive attitude. She was reliable, thoughtful, and eager to learn.
I worked with Evian at Deloitte China and valued her clear communication, teamwork, and practical problem-solving. She’s dependable and a great team contributor.
Contact
© Evian Z 2025 All Rights Reserved
Evian
About
I am a final-year Master of Business Information Systems student at ANU, with hands-on experience in data analytics, digital transformation, and AI-driven projects. With a strong foundation in both technical and consulting skills, I am passionate about delivering solutions that improve business outcomes and user experiences.
Experience
Jul 2025 - Present
Research Assistant
Anchoram Consulting, Canberra
At Anchoram Consulting, I’m supporting an AI automation project to streamline training content delivery. I benchmarked 5+ LLM tools based on accuracy, customization, and integration ease, and developed metadata tags for 100+ legacy slides, boosting reusability by over 50%. I’m also preparing a report on model selection and scalability.
Sep 2024 - Jul 2025
Marketing Specialist
Best Way Consultancy, Sydney
At Best Way Consultancy, I led the Rednotes marketing strategy, resulting in a 65% boost in engagement and a 30% rise in client inquiries. By creating SEO-focused content, I increased web traffic by 50% within three months, and through refined audience segmentation, improved conversion rates by 20%.
Feb 2025 - May 2025
Data Analyst Intern
Student Choice Global, Canberra
At Student Choice Global, I worked on a centralized university data platform, aggregating information from 35 universities (7,000+ programs, 100,000+ subjects) using Python automation. I boosted processing efficiency by 70% through automated classification, designed PostgreSQL schemas with SEO-enriched metadata for better discoverability, and evaluated NLP/LLM tools to enhance content tagging and search functionality.
Dec 2024 - Mar 2025
Business Analyst Intern
AndAI Platforms, Melbourne
At AndAI Platforms, I led the design and development of a customer-facing AI chatbot for a national pet community platform. I conducted 1-on-1 user discovery sessions to identify key pain points, translated insights into user stories and requirements, and built Typebot prototypes iteratively. By refining the UX and logic through client feedback and aligning features with business goals, the chatbot reduced response time by 70% and significantly improved user satisfaction.
Jul 2024 - Dec 2024
Teaching Assistant
ANU College of Business and Economics, Canberra
At the ANU College of Business and Economics, I served as a Teaching Assistant for MGMT7250 (Evidence-Based Management), where I supported the lead lecturer in delivering course content, facilitating class discussions, and guiding students through assignments. I provided academic feedback and helped create an engaging learning environment that strengthened students’ critical thinking and application of management theories.
Nov 2023 - Feb 2024
Business Analyst Intern
Deloitte Consulting, Shanghai
At Deloitte Consulting China, I contributed to a VOC dashboard project for a global sportswear brand, analysing 100K+ customer records. I improved LLM classification accuracy from 60% to 90% and automated workflows to cut manual effort by ~40%. Working in a 10+ member cross-functional team, I also delivered user manuals that enhanced adoption and reduced post-delivery queries by 30%.
Education
Jul 2024 - Dec 2025
Master of Business Information Systems
Australian National University
GPA: 6.86/7 WAM: 81.4/100 (High Distinction)
Major subjects: Accounting Information Systems, Programming for Scientists, Relational Databases, Intro to Machine Learning, Statistical Machine Learning, Digital Strategy Executive and Operations, Tools and Techniques for Business Project Management.
Feb 2024 - Jul 2024
Graduate Certificate of Management
Australian National University
GPA: 6.25/7 WAM: 75/100 (Distinction)
Major subjects: Evidence-Based Management, Digital Transformation, Business Analytics, Enterprise Systems and Strategy
Feb 2020 - Dec 2022
Bachelor of Design in Architecture
University of Sydney
Major subjects: Architecture Studio, Architecture History/Theory, Architecture Technologies, Architectural Modelling and Prototyping, Innovative Building Structure, Sustainable Architectural Practice, Architectural Professional Practice.
Projects
View all
AI-powered Training Material Automation – Anchoram Consulting
Evaluated AI tools to automate draft generation of training materials. Designed a metadata schema for improved content retrieval, conducted comparative analysis of open-source and commercial LLM tools, and provided recommendations for scalable AI integration.
AI
Business Analytics
Customer Requirement
University Data Platform – Student Choice
Built a centralized database for 35 universities and 100,000+ subjects. Designed PostgreSQL schemas, automated classification with Python, and evaluated the feasibility of using LLMs for future metadata tagging and program classification.
Data Analytics
Data Scarping
Database Management
AI Chatbot Prototyping – AndAI Platforms
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
VOC Dashboard – Deloitte Consulting
Built an LLM-powered dashboard for a global sportswear brand to analyze voice-of-customer data. Improved model accuracy and automated reporting workflows.
Dashboard
Large Language Model
Data Process
Skills
Technical Skills
Technology Solution
ERP Systems Architecture
Data Analytics
Database Management
Machine Learning
Web Scraping
UI/UX Design
Business & Soft Skills
Project Management
Process Optimisation
Requirement Analysis
Documentation
Communication
Team Collaboration
Time Management
Problem Solving
Fast Learning
Language
English
Mandarin
Tools
Testimonials
Evian is highly attentive to detail, efficient and well organised. She develops a deep understanding of the challenges and suggests solutions which would beneficial in the long term.
Evian has been a responsible and professional contributor to Best Way Consultancy’s digital marketing work, supporting our efforts in content creation and client engagement.
Evian Zhong was an outstanding student in my class at ANU, proactive, thoughtful, and hardworking. She shows strong critical thinking and would be an asset to any team.
Dr. Sarini Azizan
Lecturer / ANU College of Business and Economics
Evian Zhong impressed me at ANU with her top performance, analytical skills, and clear communication. She’s a capable, thoughtful, and collaborative student.
Dr. Priya Muthukannan
Lecturer / ANU College of Business and Economics
As Evian Zhong’s manager at Deloitte, I saw her strong teamwork, clear communication, and proactive attitude. She was reliable, thoughtful, and eager to learn.
I worked with Evian at Deloitte China and valued her clear communication, teamwork, and practical problem-solving. She’s dependable and a great team contributor.
Contact
© Evian Z 2025 All Rights Reserved
Evian
About
I am a final-year Master of Business Information Systems student at ANU, with hands-on experience in data analytics, digital transformation, and AI-driven projects. With a strong foundation in both technical and consulting skills, I am passionate about delivering solutions that improve business outcomes and user experiences.
Experience
Jul 2025 - Present
Research Assistant
Anchoram Consulting, Canberra
At Anchoram Consulting, I’m supporting an AI automation project to streamline training content delivery. I benchmarked 5+ LLM tools based on accuracy, customization, and integration ease, and developed metadata tags for 100+ legacy slides, boosting reusability by over 50%. I’m also preparing a report on model selection and scalability.
Sep 2024 - Jul 2025
Marketing Specialist
Best Way Consultancy, Sydney
At Best Way Consultancy, I led the Rednotes marketing strategy, resulting in a 65% boost in engagement and a 30% rise in client inquiries. By creating SEO-focused content, I increased web traffic by 50% within three months, and through refined audience segmentation, improved conversion rates by 20%.
Feb 2025 - May 2025
Data Analyst Intern
Student Choice Global, Canberra
At Student Choice Global, I worked on a centralized university data platform, aggregating information from 35 universities (7,000+ programs, 100,000+ subjects) using Python automation. I boosted processing efficiency by 70% through automated classification, designed PostgreSQL schemas with SEO-enriched metadata for better discoverability, and evaluated NLP/LLM tools to enhance content tagging and search functionality.
Dec 2024 - Mar 2025
Business Analyst Intern
AndAI Platforms, Melbourne
At AndAI Platforms, I led the design and development of a customer-facing AI chatbot for a national pet community platform. I conducted 1-on-1 user discovery sessions to identify key pain points, translated insights into user stories and requirements, and built Typebot prototypes iteratively. By refining the UX and logic through client feedback and aligning features with business goals, the chatbot reduced response time by 70% and significantly improved user satisfaction.
Jul 2024 - Dec 2024
Teaching Assistant
ANU College of Business and Economics, Canberra
At the ANU College of Business and Economics, I served as a Teaching Assistant for MGMT7250 (Evidence-Based Management), where I supported the lead lecturer in delivering course content, facilitating class discussions, and guiding students through assignments. I provided academic feedback and helped create an engaging learning environment that strengthened students’ critical thinking and application of management theories.
Nov 2023 - Feb 2024
Business Analyst Intern
Deloitte Consulting, Shanghai
At Deloitte Consulting China, I contributed to a VOC dashboard project for a global sportswear brand, analysing 100K+ customer records. I improved LLM classification accuracy from 60% to 90% and automated workflows to cut manual effort by ~40%. Working in a 10+ member cross-functional team, I also delivered user manuals that enhanced adoption and reduced post-delivery queries by 30%.
Education
Jul 2024 - Dec 2025
Master of Business Information Systems
Australian National University
GPA: 6.86/7 WAM: 81.4/100 (High Distinction)
Major subjects: Accounting Information Systems, Programming for Scientists, Relational Databases, Intro to Machine Learning, Statistical Machine Learning, Digital Strategy Executive and Operations, Tools and Techniques for Business Project Management.
Feb 2024 - Jul 2024
Graduate Certificate of Management
Australian National University
GPA: 6.25/7 WAM: 75/100 (Distinction)
Major subjects: Evidence-Based Management, Digital Transformation, Business Analytics, Enterprise Systems and Strategy
Feb 2020 - Dec 2022
Bachelor of Design in Architecture
University of Sydney
Major subjects: Architecture Studio, Architecture History/Theory, Architecture Technologies, Architectural Modelling and Prototyping, Innovative Building Structure, Sustainable Architectural Practice, Architectural Professional Practice.
Projects
View all
AI-powered Training Material Automation – Anchoram Consulting
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
University Data Platform – Student Choice
Built a centralized database for 35 universities and 100,000+ subjects. Designed PostgreSQL schemas, automated classification with Python, and evaluated the feasibility of using LLMs for future metadata tagging and program classification.
Data Analytics
Data Scarping
Database Management
AI Chatbot Prototyping – AndAI Platforms
Led requirements gathering and delivered a functional chatbot prototype using Typebot and LLM. Managed agile progress, conducted user testing, and iterated based on feedback.
AI
Business Analytics
Customer Requirement
VOC Dashboard – Deloitte Consulting
Built an LLM-powered dashboard for a global sportswear brand to analyze voice-of-customer data. Improved model accuracy and automated reporting workflows.
Dashboard
Large Language Model
Data Process
Skills
Technical Skills
Technology Solution
ERP Systems Architecture
Data Analytics
Database Management
Machine Learning
Web Scraping
UI/UX Design
Business & Soft Skills
Project Management
Process Optimisation
Requirement Analysis
Documentation
Communication
Team Collaboration
Time Management
Problem Solving
Fast Learning
Language
English
Mandarin
Tools
Testimonials
Evian is highly attentive to detail, efficient and well organised. She develops a deep understanding of the challenges and suggests solutions which would beneficial in the long term.
Evian has been a responsible and professional contributor to Best Way Consultancy’s digital marketing work, supporting our efforts in content creation and client engagement.
Evian Zhong was an outstanding student in my class at ANU, proactive, thoughtful, and hardworking. She shows strong critical thinking and would be an asset to any team.
Dr. Sarini Azizan
Lecturer / ANU College of Business and Economics
Evian Zhong impressed me at ANU with her top performance, analytical skills, and clear communication. She’s a capable, thoughtful, and collaborative student.
Dr. Priya Muthukannan
Lecturer / ANU College of Business and Economics
As Evian Zhong’s manager at Deloitte, I saw her strong teamwork, clear communication, and proactive attitude. She was reliable, thoughtful, and eager to learn.
I worked with Evian at Deloitte China and valued her clear communication, teamwork, and practical problem-solving. She’s dependable and a great team contributor.
Contact
© Evian Z 2025 All Rights Reserved